How can we help you?
Here at LuxpowerTek SA, we are committed to being your trusted energy solutions partner. Whatever you need, we are here to help.Â
Technical Support
If you're located in South Africa you can also receive technical support by calling our office or by visiting a repair center near you
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General Enquiries
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Certified repair centers
Select Your Location
Find a LuxpowerTek certified repair center near you.
Western Cape
LUXPOWERTEK Cape Town
CONtact details
Address
CNBM CPT
CONtact details
Address
Africo Solar
Contact details
Address
Kwa-Zulu Natal
Aspergo Energy
CONTACT details
Address
CNBM Durban
CONTACT details
Address
Gauteng
CNBM JHB
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Address
Solar Inverter Warehouse
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Address
Solar Panel Energy
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Address
Waganari Autumn Supplies
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Address
Green Energy
Contact details
Address
Solar Europe
Contact details
Address
RSBH - Rolling Snowball Holdings
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Address
Eastern Cape
SONX PE
CONTACT DETAILS
Address
Mpumalanga
Mihometech Witbank
CONTACT DETAILS
Address
Zimbabwe
SIW - ZIM (Pty) Ltd
CONTACT DETAILS
Address
CNBM Zim (Harare)
CONTACT DETAILS
Address
Zambia
CNBM Zambia / Pafriw Hardware | Lumumba
CONTACT DETAILS
Address
Frequently asked questions
If you are an installer, your Distributor must issue you with a permanent Customer Code. If you are an end user, your installer should have this, otherwise you have to request our generic code.
We have 4 servers around the world. Make sure your station is on the Africa server. If it is not, we can move it for you.
We can move dongles from one installer to another, change ownership details, and edit station information – all without unbinding the dongle.
No, only install firmware updates which are specifically required to fix a bug. If your machine is functioning normally, do not update it.
Our dongles only send packet data every 5 minutes. You can click the refresh button to update the information instantly.
Yes, we advise this. Since the Lead Acid setting is voltage regulated, is very accurate and allows for greater control.
FAQs
If you are an installer, your Distributor must issue you with a permanent Customer Code. If you are an end user, your installer should have this, otherwise you have to request our generic code.
We have 4 servers around the world. Make sure your station is on the Africa server. If it is not, we can move it for you.
We can move dongles from one installer to another, change ownership details, and edit station information – all without unbinding the dongle.
No, only install firmware updates which are specifically required to fix a bug. If your machine is functioning normally, do not update it.
Our dongles only send packet data every 5 minutes. You can click the refresh button to update the information instantly.
Yes, we advise this. Since the Lead Acid setting is voltage regulated, is very accurate and allows for greater control.