Privacy Policy

Effective Date: July 4, 2024

Introduction

Welcome to Luxpowertek.co.za, operated by LuxpowerTek (“we”, “us”, and “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our solar products. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, and postal address.

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

Usage Data: Information about how you use our website, products, and services.

Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Information

We collect information in the following ways:

Direct Interactions: You may give us your personal information by filling in forms or by corresponding with us by post, phone, email, or otherwise.

Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

How We Use Your Information

We use the information we collect in the following ways:

To provide and maintain our services, including to monitor the usage of our service.

To communicate with you, including to provide customer support.

To improve our website, products, and services.

To send you marketing and promotional communications.

Sharing Your Information

We do not share your personal data with third parties except in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf.

Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your personal data transmitted to our website.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, or erase your personal data, restrict or object to processing, and transfer your data.

Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Address: Unit 4, Casadobe Business Park 2, 36 London Cir, Brackengate Business Park, Cape Town, 7560